Choosing the right Private Branch Exchange (PBX) system is crucial for small businesses to manage internal and external communications effectively. This post explores some of the leading PBX suppliers that cater specifically to the needs of small businesses.
Supplier Name: RingCentral
Description: RingCentral provides advanced cloud PBX systems, known for their ease of use and extensive features like auto-receptionist, call handling, and voicemail.
Rating:
What We Know: RingCentral is recognized for its robust, scalable PBX solutions that are tailored to meet the diverse needs of small businesses. Their cloud-based system allows flexibility and remote access, which is ideal for businesses with distributed teams. The company also offers integration with numerous third-party applications such as Salesforce and Slack, enhancing productivity and communication.
Supplier Name: 8×8
Description: 8×8 provides a comprehensive PBX system with features including unlimited calling, auto-attendant, and mobile and desktop apps, making it suitable for small businesses.
Rating:
What We Know: 8×8 stands out for its all-in-one cloud communications platform, which integrates voice, video, chat, and contact center solutions. Their PBX service includes valuable analytics and performance monitoring tools, providing businesses with actionable insights. The company also emphasizes security and compliance, supporting GDPR, HIPAA, and other regulatory frameworks, which is a significant advantage for small businesses in various sectors.
Supplier Name: Nextiva
Description: Nextiva offers cloud-based PBX systems that are easy to set up and manage, with features like call routing, voicemail to email, and detailed reporting.
Rating:
What We Know: Nextiva is praised for its user-friendly interface and exceptional customer service. The company provides a range of advanced telephony features, including NextOS, their unified communication platform that helps businesses streamline voice, video, email, chat, and surveys. Nextiva’s commitment to innovation is evident in their continuous updates and improvements, ensuring that small businesses can leverage cutting-edge technology for effective communication.
Supplier Name: Grasshopper
Description: Grasshopper is a virtual PBX provider geared towards entrepreneurs and small businesses, offering features like call forwarding, custom greetings, and voicemail transcription.
Rating:
What We Know: Grasshopper offers simplicity and flexibility, making it perfect for small businesses and startups. Known for its straightforward setup process, Grasshopper allows business owners to manage their communications without the need for technical expertise. Their mobile app ensures that entrepreneurs can stay connected on the go, and the virtual system means there’s no need for hardware installation. Grasshopper is also part of LogMeIn, which adds to their credibility in providing reliable communication solutions.
Supplier Name: Vonage
Description: Vonage provides a versatile PBX system with features such as VoIP calling, team messaging, and video conferencing, suitable for small and medium-sized businesses.
Rating:
What We Know: Vonage is well-regarded for its extensive feature set and integration capabilities, which help small businesses improve their communication infrastructure efficiently. The platform supports over 50 business phone features and integrates with essential productivity tools like G Suite, Office 365, and CRM platforms. Vonage also offers robust customer support and resources, helping businesses maximize the potential of their PBX systems.
